Return policy
You may return a product for refund, store credit, or exchange within 20 days of the order shipment date. (The order shipment date and order notification are provided to you by email on your invoice). All returns must be accompanied with a Return Merchandise Authorization number (RMA #).
How to create a return request:
1. Go to the
Orders History page
2. Search for the order you would like to create a return request for.
3. Click on the order and the Order details page opens.
4. Scroll down to the Create return request form, fill it out and click create.
RefundsWe will refund you for your purchase (minus the shipping cost), provided the returned item(s) are received back in their original packaging, along with all accessories, warranty cards, manuals, software, etc., where applicable, provided your purchase is in "as-new" condition, and the purchased product was not noted as a clearance, close-out or non-returnable item. When your return is received, you will be issued a refund to your credit card or an email gift certificate (store credit) for the merchandise only. (Please note that you will be responsible for return shipping costs of non-defective merchandise.